Privacy Policy for Coastlink Freight LLC

At Coastlink Freight LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide to us through our website (https://coastlinkfreight.com) and our Transportation Management System (TMS).

1. Information We Collect

We collect information that you provide directly to us when you register for an account, use our TMS, or contact our support team. This may include:

• Identification Data: Name, business name, MC/DOT numbers.
• Contact Data: Email address, physical address, and mobile phone number.
• Logistics Data: Load information, GPS tracking (if enabled), and documentation related to freight shipments.

2. How We Use Your Information

We use your information to provide our brokerage services, including:

• Sending load assignments and status updates via SMS or email.
• Managing carrier compliance and onboarding.
• Processing payments and billing.
• Providing technical support for our TMS.

3. SMS Privacy Disclosure (Strict Compliance)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Protect Your Data

We implement a variety of security mapping and encryption protocols to maintain the safety of your personal information. Your data is stored on secure servers and is only accessible by authorized personnel.

5. Your Rights & Opt-Out Options

• SMS Messages: You can opt-out of our SMS program at any time by texting STOP to our number. For help, text HELP or contact us at support@coastlinkfreight.com.
• Data Access: You may request to review, update, or delete your personal information by contacting our privacy officer.

6. Cookies and Tracking

We use cookies to improve your experience on our website and to understand how our TMS is being used. You can disable cookies in your browser settings, though some features of our system may not function properly as a result.

7. Changes to This Policy

Coastlink Freight LLC reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have questions regarding this Privacy Policy, please contact us: